Changed your mind?
No problem. Return the items to us within 30 days of receiving the goods for a refund via the payment method used for the purchase. We only refund items that are in new condition. You will receive a store credit for items that have been stamped or are a Treasure Box item. Unfortunately we are unable to refund any delivery charges you may have been charged at the time of ordering or pay for return postage.

We will issue a refund for the full cost of the goods within 14 days of receiving them (but we aim to process your refund as soon as we receive your package). After that it can take your bank up to 10 business days to deposit it back into your account. 

PLEASE NOTE
You will receive a STORE CREDIT for the following items:
* Any stamped items 
* Any items from our Treasure Box Sale

Return address
Please use the return address that is printed on the top left of the shipping label on your package. If you can't find the address, just send us an email via info@linknecklaces.com. We usually respond within a business day.

Exchanges
Prefer a longer chain or different pendant? This is considered a return, as we do not offer exchanges. Please return your item(s) as explained above, and submit a new purchase with your preferred item(s). 

Issues with your purchase?
In the rare instance there are issues with your purchase, please email us as soon as possible and in any event within 10 days of receiving the order so we can help solve it. 

HAPPINESS GUARANTEE!
In short, if you are not 100% satisfied with your purchase or if you change your mind, simply send it back within 30 days of receipt and we will refund the full cost of the item.

We recommend a tracking service when returning products as unfortunately we cannot be held responsible for any postal losses. We will however always try to help to resolve any issues.